Research Paper
A study to assess the level of stress and coping strategies of employees among selected banks, Gwalior with a view to develop an information booklet
Occupational stress is one of the major health hazards of the modern workplace. It accounts for much of the physical illness, substance abuse, and family problems experienced by millions of blue and white-collar workers. Also, occupational stress and stressful working conditions have been linked to low productivity, absenteeism, and increased rates of accidents on and off the job. Stress and coping with stress have become important concern both in research and practice. This study conducted to assess the level of stress and coping strategies of bank employees and to associate the stress and coping with selected demographic variables. Objectives of the study are listed bellow 1. To assess the stress and coping strategies of bank employees. 2. To assess the relationship between stress and coping strategies. 3. To find out association between stress, coping strategies and demographic variables. 4. To develop an information booklet on stress and coping strategies. A descriptive research design and quantitative approach has been used in the study. Reliability of the tool was tested and validity was ensured in consultation with Guides and experts in the field of medicine and nursing. Purposive sampling technique was used to collect data from the selected samples. The tool used for the study was modified job stress inventory and investigator developed coping scale. The data was collected from 100 bank employees who meet the inclusion criteria. The obtained data was analyzed by using descriptive and inferential statistics and interpreted in terms of objectives of the study. Assessment of the stress level among the bank employees shows that the majority, 84% had moderate level of stress, 9% of employees had severe level of stress and 7% had mild stress. The mean was 47.93 with standard deviation of 0.04. Assessment of the coping strategies reveals that 68% of employees are having poor coping strategies, and 32%are having average coping strategies. The mean was 18.31 with standard deviation of 0.09. The study showed that there is relatively a significant negative correlation between stress and coping strategies. The correlation was found to be-0.82. Findings of the study revealed that there is significant association between the stress, coping strategies and some of the demographic variables. The study showed that the majority of respondents are suffering from a moderate level of stress and majority of respondents have poor coping strategies. The study also showed that there is relatively a significant negative correlation between stress and coping strategies of bank employees. The study found an association between stress, coping strategies and selected demographic variables such as age, marital status, duration of duty etc.
Published by: Dr. Vijay Laxmi Verma, Neetu Bhadouriya
Author: Dr. Vijay Laxmi Verma
Paper ID: V5I3-1963
Paper Status: published
Published: June 25, 2019
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