This paper is published in Volume-9, Issue-2, 2023
Area
Entrepreneurship, Economics
Author
Shaurya Kapoor
Org/Univ
Heritage Xperiential Learning School, Gurugram, Haryana, India
Pub. Date
16 May, 2023
Paper ID
V9I2-1284
Publisher
Keywords
Small Businesses, Small Enterprises, SMEs, Medium Enterprises, Social Media, Social Media Marketing, Online Marketing

Citationsacebook

IEEE
Shaurya Kapoor. The Impact of social media marketing on Small Businesses, International Journal of Advance Research, Ideas and Innovations in Technology, www.IJARIIT.com.

APA
Shaurya Kapoor (2023). The Impact of social media marketing on Small Businesses. International Journal of Advance Research, Ideas and Innovations in Technology, 9(2) www.IJARIIT.com.

MLA
Shaurya Kapoor. "The Impact of social media marketing on Small Businesses." International Journal of Advance Research, Ideas and Innovations in Technology 9.2 (2023). www.IJARIIT.com.

Abstract

Social media has become an integral part of modern marketing strategies, especially for small businesses. The following abstract examines the impact of social media marketing on small businesses. The study finds that social media provides small businesses with various opportunities to reach a wider audience and engage with their target customer group in real time. By creating a social media presence, small businesses are able to surge brand awareness, customer loyalty, and sales. However, social media marketing also presents various challenges such as keeping pace with constantly evolving social media platforms, ways to present content, managing customer feedback, and measuring the return on investment (ROI) of social media marketing campaigns. Overall, the study concludes that social media marketing has a positive impact on small businesses and can provide a competitive advantage in today's digital landscape. Small businesses that are able to leverage social media marketing effectively can enhance their brand image, build customer relationships, and increase profitability.