Increased competition in the commercial transportation industry has made service quality of every transportation agencies as one of the key competitive measures to attract passengers against their rivals in-flight services, particularly food delivery and waste collection, have a notable impact on perception of the overall airline’s service quality because they are directly and indirectly provided to passengers during flight. This is the scenario in every industry. This project consists of two sections, passenger section, they can request their needs by pressing a button in the keypad and it sends to the control room section and it is displayed on an LCD control room section. The requested needs may be food, water and if it is “any other help”, the air hostess directly goes to the requested person.