Clinical laboratories play a crucial role in the healthcare system by assisting doctors in diagnosing and treating patients. In India, there are numerous diagnostic facilities available to doctors and patients, but chain laboratory facilities have demonstrated some advantages over traditional laboratory facilities. To gain insight into the perspective of doctors regarding chain diagnostic facilities, we conducted a survey that focused on Thyrocare Laboratories Ltd, one of the oldest and most established chains in India. A total of 1038 doctors from various specialties and regions were surveyed through both online and offline channels, and the results indicated that almost all doctors (98%) considered laboratory testing to be important for diagnosis. Among these doctors, 83% were aware of Thyrocare Laboratories. Additionally, 9 out of 10 doctors aware of Thyrocare Laboratories stated that they would recommend Thyrocare to patients for pathology evaluations (91%), that the reports from Thyrocare were accurate and reliable (92%), and that their patients had a satisfactory experience with Thyrocare (93%). These survey findings indicate that Thyrocare has a strong market position and is highly regarded for delivering high-quality reliable test results.