This paper is published in Volume-10, Issue-2, 2024
Area
Data Science
Author
Yerravelli Nikhil Moses, Dr. Y. Md. Riyazuddin
Org/Univ
Gitam Deemed University, Visakhapatnam, Andhra Pradesh, India
Keywords
Starbucks, Perceptions, Utilizing, Customer Service
Citations
IEEE
Yerravelli Nikhil Moses, Dr. Y. Md. Riyazuddin. Buyer’s Perception of Starbucks, International Journal of Advance Research, Ideas and Innovations in Technology, www.IJARIIT.com.
APA
Yerravelli Nikhil Moses, Dr. Y. Md. Riyazuddin (2024). Buyer’s Perception of Starbucks. International Journal of Advance Research, Ideas and Innovations in Technology, 10(2) www.IJARIIT.com.
MLA
Yerravelli Nikhil Moses, Dr. Y. Md. Riyazuddin. "Buyer’s Perception of Starbucks." International Journal of Advance Research, Ideas and Innovations in Technology 10.2 (2024). www.IJARIIT.com.
Yerravelli Nikhil Moses, Dr. Y. Md. Riyazuddin. Buyer’s Perception of Starbucks, International Journal of Advance Research, Ideas and Innovations in Technology, www.IJARIIT.com.
APA
Yerravelli Nikhil Moses, Dr. Y. Md. Riyazuddin (2024). Buyer’s Perception of Starbucks. International Journal of Advance Research, Ideas and Innovations in Technology, 10(2) www.IJARIIT.com.
MLA
Yerravelli Nikhil Moses, Dr. Y. Md. Riyazuddin. "Buyer’s Perception of Starbucks." International Journal of Advance Research, Ideas and Innovations in Technology 10.2 (2024). www.IJARIIT.com.
Abstract
This document provides an analysis of the buyer's perception of Starbucks, a leading global coffeehouse chain. The study aims to understand the factors influencing consumers' perceptions of Starbucks and their preferences regarding its products and services. Utilizing a mixed-methods approach, including surveys and interviews, data was collected from a diverse sample of Starbucks customers across different demographics and locations. Key findings reveal that Starbucks customers perceive the brand positively, associating it with quality, convenience, and a welcoming atmosphere. The analysis delves into the factors driving these perceptions, such as product quality, customer service, brand image, and social responsibility initiatives. Additionally, the study explores the impact of factors like pricing, competition, and cultural influences on consumer perceptions and purchasing behavior. Implications of the findings suggest opportunities for Starbucks to further enhance customer satisfaction and loyalty through targeted marketing strategies, product innovation, and community engagement initiatives. The document concludes with recommendations for Starbucks and other businesses in the coffee industry to leverage consumer perceptions effectively and maintain competitive advantage in the market